Frequently Asked Questions
Have questions about our trading cards, collectibles, or gaming accessories? Find answers to the most common questions our customers ask.
Can't find what you're looking for? Contact our expert support team for personalized assistance.
General Questions
DeskCodes specializes in authentic trading cards from premium brands including:
- Panini: Sports cards, sticker collections, and premium collectibles
- Wizards of the Coast: Magic: The Gathering cards and accessories
- Pokemon Company: Official Pokemon trading cards and booster boxes
- Konami: Yu-Gi-Oh! cards, structure decks, and tournament products
- Disney: Lorcana trading cards featuring beloved Disney characters
- Topps: Sports cards and collectible trading cards
- Upper Deck: Sports and entertainment trading cards
We also carry accessories, card sleeves, deck boxes, and storage solutions for all our cards.
Yes! DeskCodes offers completely FREE shipping on ALL orders, regardless of size or destination within the United States. This includes:
- Single trading cards and booster packs
- Booster boxes and complete sets
- Card sleeves, deck boxes, and accessories
- Large orders and bulk purchases
- Pre-orders and special releases
No minimum order required - we believe in making authentic trading cards accessible to everyone with completely free shipping on every order.
We offer one of the most customer-friendly return policies in the trading card industry:
- 30-Day Returns: Full 30 days from delivery date
- Free Return Shipping: We provide prepaid return labels
- Free Exchanges: No-cost exchanges for different cards or products
- No Restocking Fees: Unlike many competitors, we never charge restocking fees
- 100% Money-Back Guarantee: Full refund if you're not satisfied
- Authenticity Guarantee: 100% authentic cards or your money back
Yes, we provide comprehensive deck building support for all our trading card games:
- Magic: The Gathering deck construction guidance
- Pokemon deck building strategies and recommendations
- Yu-Gi-Oh! deck optimization and tournament preparation
- Disney Lorcana deck building tips and strategies
- Card synergy analysis and combo suggestions
- Meta-game insights and competitive advice
Contact our gaming experts for personalized deck building assistance and strategy consultation.
Trading Card Questions
Choosing the right trading cards depends on your collecting goals:
- Collecting: Focus on rare cards, special editions, and complete sets
- Competitive Play: Look for meta-relevant cards and tournament staples
- Casual Gaming: Starter decks, theme decks, and fun casual cards
- Investment: Graded cards, first editions, and historically significant releases
Our experts can help you select the perfect cards for your specific interests and budget.
Key differences between booster packs and booster boxes:
- Booster Packs: Individual packs with random cards, great for casual opening
- Booster Boxes: Complete boxes with multiple packs, better value and guaranteed distribution
Choose booster packs for casual collecting. Choose booster boxes for better value and complete set building.
Proper storage ensures your cards maintain their value and condition:
- Card Sleeves: Use penny sleeves for basic protection
- Top Loaders: For valuable cards and long-term storage
- Binders: For organized collection display
- Storage Boxes: For bulk card storage
- Climate Control: Store in cool, dry places away from direct sunlight
We provide storage solutions and can recommend the best options for your collection.
Yes, 100% authentic! We guarantee the authenticity of every card we sell:
- Direct partnerships with official manufacturers
- Sealed products from authorized distributors
- Rigorous authentication processes
- Money-back guarantee if any card is not authentic
We never sell counterfeit or fake cards. Your trust and satisfaction are our top priorities.
Collecting & Investment Questions
Several factors determine trading card value:
- Rarity: Limited print runs, special editions, chase cards
- Condition: Mint condition cards command premium prices
- Player/Character: Popular athletes or characters increase value
- Historical Significance: First appearances, rookie cards, championship moments
- Grading: Professional grading (PSA, BGS) adds significant value
Our experts can help identify valuable cards and provide market insights.
Grading can significantly increase card value, but consider these factors:
- High-value cards: Worth grading if potential value increase exceeds grading cost
- Perfect condition: Cards in mint condition benefit most from grading
- Authentication: Grading provides authenticity verification
- Market demand: Some cards have higher graded value premiums
We can help you determine which cards are worth grading and connect you with grading services.
Ordering & Support
We pride ourselves on fast shipping with FREE delivery on ALL orders:
- In-stock items: Ship within 1-2 business days
- Most orders: Delivered within 3-5 business days
- Expedited shipping: Available for urgent needs
- Large orders: Bulk purchases typically 5-7 business days
- FREE SHIPPING: On every single order, no minimum required
You'll receive tracking information as soon as your order ships, and remember - ALL orders ship FREE!
We accept all major payment methods:
- All major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal and PayPal Credit
- Bank transfers for large orders
- Financing options available
All transactions are secured with industry-standard encryption.
Absolutely! Our support continues long after your purchase:
- Lifetime technical support for all customers
- Deck building guidance and strategy consultation
- Collection management and organization tips
- Card identification and valuation assistance
- Warranty claim processing
- Gaming tournament preparation support
Contact us at +1 (206) 408-6213 or contact@deskcodes.com for expert help.
Still Have Questions?
Our trading card experts are here to help! Contact us for personalized assistance with product selection, deck building, or any other questions about our authentic trading cards.
Get Expert Help
Can't find the answer you're looking for? Our knowledgeable team is ready to help with any questions about our trading cards.
+1 (206) 408-6213
Mon-Fri: 9AM-6PM EST
contact@deskcodes.com
Response within 2-4 hours
Card recommendations available
Deck building guidance